ServoShop Checkout |  Home
Futaba  |  Hitec  |  JR  |  Tower Pro  |  PowerHD  |  New Power  |  Savox  |  Contact Us  |  Latest News  |  SecurityMetrics Credit Card Safe

Privacy Policy

We have always been very careful with your personal information. We don’t send you emails unless you have asked us to and we want to make sure that you’re comfortable with how we use your data.

What is this Privacy Policy for?

This privacy policy is for this website [www.servoshop.co.uk] and served by Steve Webb Models Ltd and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

All of the data that we acquire is processed by our staff in the UK. This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

When you place an order on the web site we will gather all the information we need to process your order (For example: name, email, postal address, billing address, card number or other payment method details, contact phone number). We will not send you email marketing unless you tick the box to ask us to (see Email Newsletter section below).

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer / device. Cookies are small files saved to the user's computer’s hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. Denying the use and saving of cookies may adversely affect your shopping experience with us.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form. This is by no means an entire list of your user rights in regard to receiving email marketing material.

Sharing Your Data

We do not share your data with any third party, except where the third party is fulfilling a service for us. However they can only use this data to fulfil those services for us and cannot pass it on, use it to fulfil services for other companies, or use it for their own interests. Primarily this will include couriers (currently Royal Mail and Parcel Force) to allow them to provide you with tracking information for any order that you may have placed, but may in the future include customer review companies (to allow you to leave feedback so that we may improve our service).

Email Newsletter

This website operates an email newsletter programme, used to inform subscribers about products and services supplied by this website. When you place an order online you will also be given the option to opt in for the email newsletter. We will not send you any email marketing unless you tick the box to ask us to, or unless you have asked us to previously. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with current data protection legislation. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this website, other than those detailed in the Contact & Communication section above.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time by contacting Steve Webb Models Ltd. Any email newsletter will contain contact details and instructions on how to unsubscribe from the newsletter programme.

Your Rights as an Individual

  • You have the right to access your personal data (to ask us what information we hold about you).
  • You have the right to ask for your data to be deleted or corrected.
  • You have the right to ask us to stop processing your data.
  • You have the right to stop receiving marketing from us.

For all of the above, please do get in touch. Where we are obliged to comply with your request we will do so as quickly as possible.

How long we hold your information

Any personal information that we hold will be kept with us until you notify us that you wish to be removed from our system.

The legal basis we use for processing data for marketing purposes is called 'legitimate interest'.

We have a legal obligation to keep this data for six years in case we need to refer to it. However, we will usually keep data unless you ask us to delete it from our system: customers who haven't shopped with us for several years sometimes return to us.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website does not contain sponsored links or adverts. If any adverts or sponsored links appear it may indicate that your browser software is infected and you should consult expert help.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Complaints

If you have a complaint about the way we use your data please contact us. If we cannot resolve the problem for you, you can also contact the Information Commissioner's Office (ICO): https://ico.org.uk/.

May 2018 Edited & customised by:

Steve Webb Models Ltd

80 Church Street

Frodsham

Cheshire

WA6 6QU.

Tel. 01928 735225 / 01928 735252

E-mail: info@servoshop.co.uk

Privacy statement Terms & conditions © Steve Webb Models Limited 2018. Postage & packing Contact us